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AL-FUTTAIM MOTORS LAUNCHES THE UAE’S FIRST DIGITAL INTERACTIVE CUSTOMER SHOWROOM

 

 

JANUARY 19, 2016

Al-Futtaim Motors has launched the UAE’s first virtual showroom tour using Google’s Business View ‘see inside’ feature, taking the showroom visitation experience to a whole new level by making it more immersive and interactive, using just a PC, laptop or handheld device.

The new feature allows customers to step inside locations virtually, in this case, the Toyota showroom located on Sheikh Zayed Road, Dubai. Visitors will get the chance to explore the showroom, as well as the exterior and interior of a selection of displayed cars. Action cues, in the form of arrows, will accompany customers to guide them throughout the virtual journey.

Alan Carpenter, General Manager – Toyota Sales and Marketing, Al-Futtaim Motors said: “Our customer-first approach across our business has driven us to offer new added conveniences to customers, whether within our premises, or on our virtual networks. In today’s digital age, every customer interaction and experience begins online, offering us the perfect platform to present our retail experience on an easy and accessible medium. We recognise that online interaction and search is the first step to make any purchase decision, and with this latest digital offering, we’re aiming to make purchasing a Toyota an even easier and more attractive proposition.”

The interactive virtual showroom tour is now live on Google Maps and accessible by typing out ‘Toyota Sheikh Zayed Road Showroom’ either on Google or via Google Maps.

“In the near future, we are looking to integrate this feature across our online platforms, including our increasingly popular Facebook page, as well as our redesigned Toyota website, making our customers’ experience that much better,” explained Carpenter.

Later this year, Al-Futtaim Motors will launch one of Toyota’s most impressive technology-chalked 3S facilities, in Abu Dhabi, which will offer an immersive digital journey like no other, creating the UAE’s most interactive car buying experience in addition to myriad customer-centric services on the ground.

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